Returns Center

How it Works

Select the items to return

Pick a shipping method near you

Get a refund confirmation

Send it off when you can

Common Returns Questions

What items are returnable?

All new and unused DYLN products in original packaging can be returned for a refund within 45 days of purchase.

How soon do I get a refund?

Once your return is received, tested and processed, we will issue you a refund back to the original payment method used within 3-10 business days.

Can I exchange an item?

At this time, we do not offer exchanges. You may return your item for a refund, then place a new order for your desired item(s).

What if it has been over 45 days?

After 45 days have passed since your order has been placed, we can no longer offer you a refund. Warranty returns and replacements are still available.

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